Shipping policy

Last updated: July 24th, 2025

Please read our shipping and delivery policy carefully when purchasing our products. This policy will apply to any order placed with us.

WHAT ARE THE SHIPPING AND DELIVERY OPTIONS?**

In-store Pickup

In-store pickup is available for all products eligible for pickup according to the conditions of the shipping company. Customers can collect their orders according to the hours of the pickup locations.

We offer various shipping options. In some cases, a third-party supplier may manage our stock and will be responsible for shipping your products.

DO YOU SHIP INTERNATIONALLY?

We ship worldwide.

Please note that we may be subject to various rules and restrictions regarding certain international deliveries, and you may be subject to additional taxes and duties over which we have no control. In such cases, it is your responsibility to comply with the applicable laws in your country of residence and to bear these additional costs or taxes.

WHAT HAPPENS IF MY ORDER IS DELAYED?

If delivery is delayed for any reason, we will notify you as soon as possible and provide you with a new estimated delivery date.

For consumers in the EU and the UK: This does not affect your statutory rights. For more information, please refer to our terms and conditions.

QUESTIONS ABOUT RETURNS?

If you have questions about returns, please see our return policy: [https://graphartixry.com/policies/refund-policy](https://graphartixry.com/policies/refund-policy).

HOW TO CONTACT US ABOUT THIS POLICY?

If you have any other questions or comments, you can contact us by:

- Email: graphartixry@gmail.com
- Online contact form: https://graphartixry.com/en/pages/contact